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How wee99 Handles Your Personal Information

This Privacy Policy covers every piece of information you share with us when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact support — and it tells you exactly what we do with it.

Account Data ProtectedJazzCash & Easypaisa Payment Details Handled SecurelyRaast Transfer Records CoveredYour Right to Request AccessContact Us to Update Your Data
wee99 How wee99 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold, request a correction, or ask us to delete your account information, our support team handles these requests directly. Reach out through the channel that works best for you — we aim to respond to all privacy-related queries within a reasonable time frame. Pakistan-based account holders can contact us through live chat, email or the in-app support tab on mobile.

Live Chat Start a chat session from your account dashboard. Share your registered mobile number and the nature of your data request so we can locate your profile quickly.
Email Support Send your privacy query to our support address listed in your account settings. Include your registered JazzCash or Easypaisa number to help us verify your identity.
In-App Support Tab Open the support tab inside the wee99 mobile interface, select 'Account & Privacy', and submit your request. We track each ticket and follow up on the same thread.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply SSL encryption across all account sessions — whether you are depositing via Raast on mobile or reviewing your transaction history on a desktop browser. Cookies are used only to maintain your active session and store display preferences; we do not use advertising trackers on account pages. You can clear your session cookies at any time through your browser settings without losing your account data. Data access inside our team is restricted to staff who need it to operate your account or resolve a support query.

SSL Encryption on Every Session

Your login, deposit confirmation and withdrawal requests are all transmitted over encrypted connections. This applies whether you access via mobile browser or a saved app shortcut.

Cookie Use is Limited

We use session cookies to keep you logged in and remember your last-used payment method — JazzCash, Easypaisa or Raast. No third-party advertising cookies are placed on account pages.

Data Retention Policy

Account records are kept for as long as your account is active. When you close your account, we retain only what is required under applicable financial verification rules in eligible regions.

Request Access or Corrections

You have the right to ask what data we hold and to request corrections. Submit your request via live chat or email, verified with your registered mobile wallet number.

Frequently Asked Questions About Our Privacy Policy

Below are the questions we hear most often about how your personal data, payment records and account activity are managed at wee99. If your question is not covered here, reach out through live chat or email from your account page.

We collect your name, contact number, email address and the mobile wallet details you register — JazzCash, Easypaisa or Raast. Device and session data is also logged automatically on each login.

Yes. Payment details linked to your account are stored under SSL encryption. Access is restricted to the team members who process deposits and withdrawals — no one else can view your wallet data.

You can. Send a data access request through live chat or our support email, verified with your registered mobile number. We will compile and share what we hold for your account profile.

When you close your account, we delete your active profile data and keep only what is required under applicable financial verification obligations in the regions where we operate.

We do not sell your personal data. We may share limited information with payment processors like Raast or Easypaisa to complete transactions, and with verification services where local law requires it.

Open a support ticket via live chat or the in-app support tab, select 'Account & Privacy', and describe the change you need. Verify your identity with your registered wallet number and we will act on the request.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.